Chatbots for Legal Industry
The once closely held boundaries of the legal world with very expensive access to legal knowledge and assistance has been broken down by the infiltration of a host of online self-help legal services, do-it-yourself legal kits and general availability of legal advice. So much so that the established players have now changed their ways and have started adopting technologies to open up and get closer to their customers – both existing and potential.
Chatbots are the perfect mechanism for Legal firms to let existing or potential customers interact with them, access their services, ask pertinent questions and then decide on follow-on next steps.
Legal firms can fully leverage Chatbots and other AI technologies to gain further business traction without costing them an arm and a leg.