Chatbots for Healthcare Industry
Healthcare is personal, period.
Actions, conversations, and goals have a deeply personal touch. The Healthcare industry is the midst of reinventing and rejuvenating itself to fit in a new always connected and a well aware world and its high expectations. Globally, healthcare costs are rising as government enact policies in an attempt to rein and regulate the industry further.
Consumers expect a personalized experience but feel more comfortable if they don’t have to share their personal details with other humans. They would love to interact with Chatbots that are knowledgeable about their personal history, can recommend specific action items and keep up with the progress – all without ever having a interact with a human!
Healthcare industry can now be personal, provide privacy that consumers expect while lowering support and operational costs by relying on Chatbots and other AI technologies.